Excellent follow up
When our roof was damaged last fall from a severe hail storm, several other roofing companies were unsuccessful working with our insurance company to get it approved. A friend of ours connected us with Bill Applegate, your salesman, and we could not have been more satisfied with his level of service! Bill took the time to walk us through the process, explaining the many tactics insurance companies use to discourage homeowners from pursuing a roof replacement. He was very knowledgeable of consumer protection laws and our rights as a homeowner and assured us that our roof qualified for a complete replacement by our insurance company. Bill took the lead in working with our claims agent and insurance inspector, and when they only approved patching the roof, Bill followed up with the insurer to hold them accountable for what they were responsible for which was a complete roof replacement! We couldn't be happier with our roof, but without Bills knowledge and expertise, we would not have known what we were entitled to and would have settled for so much less!
Excellent Service
Brayden Carter was outstanding in terms of working with us to get our roof replaced due to wind damage. Our insurance company denied the claim because the adjuster said there was no wind damage. We were able to get another adjuster who worked with Brayden over a six-month period and finally agreed that we had wind damage. Brayden had taken photos and was onsite when the adjuster came to inspect the roof. The adjuster wanted us to use singles that were out-of-date and not compatible with our existing roof. Brayden obtained a sample of the shingles that the adjuster wanted us to use and demonstrated that the shingles did not match our roof. The insurance company finally settled our claim for wind damage, and we were able to have a new roof installed. I cannot say enough about how hard and thorough Brayden was in working on our claim for wind damage. If it were not for Brayden, I believe that we would still be fighting with our insurance company over the claim. Feazel Roofing installed a new roof for us in one day and they did excellent work. Brayden stopped by after the work was completed to make sure that we were satisfied with our roof replacement. I am happy to recommend Brayden Carter and Feazel Roofing for anyone who needs a roof replacement. George and Sharyl Kaitsa
Very happy.
My husband and I are very happy with the job that Feasel roofing did for us. Brayden Carter handled everything very professionally from start to finish and did all negotiations with our insurance company. I highly recommend Feasel and Brayden Carter.
Great experience
Brayden Carter was assigned to work with us fixing damage in our roof. He was very professional and great at communicating with us and the insurance company. He was very skilled at driving the process forward and ensuring things were completed on time and to our entire satisfaction.
Excellent Service
We highly recommend Feazel Roofing. They will take on the insurance agencies for your coverage. Brayden Carter was informative, polite, and professional. He and his crew did an outstanding job for our family.
Fantastic Experience
I love my new roof and the whole process couldn’t have gone smoother. Brayden Carter took care of every detail and even negotiated with my insurance company on our behalf..I highly recommend Feazel roofing .
Excellent from start to finish
We had our roof replaced as part of a hail insurance claim. From the consultation with Brayden, to communicating with the insurance company, to installation, the process was simple & everyone we worked with was responsive, professional & helpful. We highly recommend!
Great service
I had the pleasure of working with Brayden Carter to have our roof replaced. He was attentive and informative throughout the process. Everyone I spoke with at Feazel was very kind and easy to work with!
Great Service, Quality Work
My sales rep was Brayden Carter and he did an outstanding job lining up inspections, communicating throughout the process and ensuring insurance covered needed repairs. Roof was completed in a timely manner and looks great. Highly recommend Brayden and Feazel if you’re in the Columbus area.
Amazing Job
Without hesitation, Feazel is the roofing company I would go with first! The salesman and company were professional, prompt, and always kept good communication. Brayden Carter made my life easy handling the claim with the insurance company. He was excellent to work with.
